Lescolton Global products are covered by a 4-year warranty period.
Returns & Refunds
If you are not completely satisfied with your purchase, you may return the product (s) for a refund of the purchase price of the item (s) being returned plus any tax paid on the specific item (s). Original shipping and handling charges are non-refundable. In order to receive the refund, please review the following:
- Lescolton Global products come with a 90 day money-back guarantee.
- The 90 day money-back guarantee starts from the date of purchase and is only applicable to purchases made directly from www.lescoltonglobal.com.
- All returns require a return material authorization number (RMA). To request a RMA number for the return of the product (s), please contact Customer Care at firstname.lastname@example.org. A confirmation email will be sent with your RMA number, mailing address of the warehouse, and shipping and packing recommendations.
- Products returned without a RMA number may not be accepted. It is the responsibility of the customer (sender) to provide valid tracking information if confirmation of return is disputed. Lescolton Global does not assume responsibility for a lost or stolen product being returned for a refund without a RMA number.
- Once the return is received by Lescolton Global, please allow up to 5-10 business days for the refund to be processed.
- Accessories/consumables are excluded from the Money Back warranty period.
Third-Party Purchases (Refund Requests)
If you have purchased through a source other than lescoltonglobal.com and you are requesting a refund, you must coordinate the return / refund with that source and according to their product return policy. Most retailers have their own return policy. Please make sure to review the source’s refund / return policy before making your purchase decision.